Privacy Policy - Lotter London

At Lotter London, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services. We are committed to protecting your personal data and ensuring your experience with us is secure and trustworthy.

Information We Collect

We collect various types of information to provide and improve our services to you. The data we gather includes:

Personal Identification Information: Name, email address, postal address, phone number, and other similar contact data.
Transactional Information: Details of payments to and from you and other details of products and services you have purchased.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We utilize the collected data for various purposes, including but not limited to:

To provide and maintain our services: Ensuring you have access to our products and services.
To process transactions: Managing payments and refunds efficiently.
To improve customer service: Responding to your inquiries and enhancing user experience.
To personalize user experience: Customizing our website and services to better suit your preferences.
To send periodic emails: Informing you about updates, offers, and other relevant information.
To comply with legal obligations: Adhering to applicable laws and regulations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
When required by law: We may disclose your information when required to comply with legal obligations or protect our rights.
In the event of a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Your personal information is stored and processed on secure servers and is subject to various security measures to protect against unauthorized access, alteration, disclosure, or destruction. We implement advanced encryption technologies and regularly review our security protocols to ensure the highest level of protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete data.
Erasure: You may request the deletion of your personal information under certain conditions.
Restriction of Processing: You can ask us to limit the processing of your data.
Data Portability: You have the right to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us through the channels provided.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

Acceptance of This Policy

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Your continued use of our services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.