Lotter London Cookie Policy
Lotter London (also referred to as LotterLondon or London Lotter) uses cookies and similar tracking technologies to provide a reliable and secure experience. This cookie policy explains what cookies are, how we use them and the choices you have. It applies to all interactions with Lotter - London where cookies are set or read.
What are cookies?
Cookies are small text files placed on your device by websites and apps. They enable basic site functions, enhance security, and allow performance monitoring. Essential cookies keep services running; analytics cookies help measure performance; and marketing cookies support promotional activities.
Types of cookies we use
We categorise cookies used by Lotter London into three broad groups to make choices easier. Below is a clear summary of each type and its purpose:- Essential cookies: Required for the operation of core functions such as authentication, security checks and saving session preferences. These cookies cannot be switched off without affecting how our services work.
- Analytics and performance cookies: Used to understand how visitors interact with the platform. These cookies collect aggregated and anonymised data to support performance monitoring, improve load times, and identify errors.
- Marketing cookies: Help deliver relevant offers and measure the effectiveness of campaigns. They may be used to build anonymous profiles of interests to display more useful content across third-party sites.
Examples of why analytics are important: performance monitoring lets us track page load speeds, feature adoption and error rates, enabling us to prioritise improvements. These metrics are recorded in aggregated form to protect user privacy.
Purpose of analytics and performance monitoring
Performance tracking supports continuous improvement. By using analytics cookies, LotterLondon can detect slow pages, broken elements and unusual activity patterns that could indicate technical issues or security concerns. This helps maintain a smooth experience for all users.We use both first-party and third-party cookies. First-party cookies are set directly by Lotter London to remember your preferences. Third-party cookies may be set by service providers that help with analytics or marketing. These providers act as independent controllers for the data they collect and process.
User control and choices
You have control over cookie settings. Most browsers allow you to manage or block cookies through settings. Below are simple options you can use:- Manage in browser: disable or delete cookies via your browser settings; note that disabling essential cookies may impair functionality.
- Consent tools: where presented, you can accept or reject categories of cookies such as analytics and marketing.
- Opt-out links: some analytics providers offer opt-out tools which you can use to prevent tracking while still using core services.
Retention and data minimisation: Cookies have varying lifespans. Session cookies expire when you close your browser; persistent cookies remain for a set period. We minimise data collected through analytics: only aggregated, non-identifying information is retained for performance monitoring and improvement.
Security and updates: Lotter London periodically reviews cookie usage and third-party relationships to ensure compliance with applicable privacy standards. We implement safeguards to protect cookie data and limit access to only those who need it for operational purposes.
Summary of your rights: you can manage your cookie preferences at any time via your browser or consent interface. Choosing to decline analytics or marketing cookies will not remove access to essential functionality. This policy aims to be transparent about how and why cookies are used by London Lotter and Lotter London services to support a secure, performing and personalised experience.